You changed your mind? No problems! You may return most new or unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
We ship out your purchase within 1-3 business days. Our shipping partners are USPS and UPS with free shipping on orders more than $100!
STORING YOUR EVERINA BAG
Every purchase comes with a satin dust bag so you can store your bag properly and safely.
You’ve purchased our straw bags, worn it to dinner parties, beach and perhaps wedding, stored it in your room and now wondering how should you take care it? For many of our customers, straw bags are their new obsessions, because of its durability, style and currently so on-trend!
Our straw bags are made of several different plants, such as rattan – which is long stems of palm and a type of fibrous plant, atta leaves – a tropical grass that grows in Southeast Asia around lakes and rivers and also water hyacinth – a floating aquatic and tropical plant.
These bags can las a VERY long time. We met a customer recently who said that she has a fishing box that has the same material as our bags (atta leaves) and it was from her grandfather. Her grandpa got the extra small fishing box in the 50’s.
Click here to read our BLOG POST: STEP BY STEP CLEANING TIPS.
Click here to watch Everina IGTV "How to Clean Your Straw Bags"